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Payroll Information (part 1)
Our agency partners with CareConnect a third-party app that will be used to request client shifts.
Within 24-48 hours of being assigned the Availability Checklist, you will receive a text from the number 35067 with a link to download the app and complete your registration.
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Payday: Every Friday
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Pay Period: Sunday – Saturday
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Minimum Wage: $11.00 per hour
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Employment Type: Hourly, at-will
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Scheduling: Work schedules are based on company needs and availability
CareConnect/Shift Request
You can ONLY request shifts on a consistent, ongoing basis.
We staff our clients on a permanent basis.
Example: If you request a 9:00 AM – 1:00 PM shift on Tuesdays and Thursdays for a specific client, and that shift is assigned to you, you will be expected to work that schedule every week with that client.
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Note: We do not staff for single-day or one-time-only shifts.
Submitting a request does not guarantee that the case or shift will be assigned. All requests are reviewed by administration and must be approved.
If your request is approved, your manager will contact you to coordinate the start date and time.​​
Please Watch this Tutorial on how to request shifts
Support
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For technical issues or help using the app, contact CareConnect directly at (855) 856-1502 or at help@careconnectmobile.com
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For questions about a specific client or shift, please reach out to your direct supervisor.
