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Frequently Asked Questions

When can I start?

Start times may vary based on client availability and scheduling preferences.


Please begin requesting shifts through CareConnect. Once a request is approved, your manager will contact you to confirm your schedule and start date.

What if my availability changes?

All availability changes must be communicated with your manager. If you are staffed with a client, your schedule will not change until approved by management first.

What should I wear to my first day?

Caregivers are required to wear scrubs and closed-toed shoes (no sandals or heels) due to the nature of the job.

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While the company does not provide scrubs, we regularly hold scrub raffles where you can win a free set!

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You may purchase a recommended set from Amazon using the link below.

Referral Program

Know someone who would be a great fit for our team?


Invite them to apply and make sure they mention your name during their phone screening with our recruiters.

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If your referral is hired and completes a certain number of visits, you’ll receive a referral bonus as a thank-you! (Terms & Conditions apply)

Incentives

We truly value every caregiver on our team.


To show our appreciation, we offer a variety of incentives—including Employee of the Month recognition, as well as monthly raffles and giveaways.

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How can I pick up more hours?

Always be looking in Care Connect as we get new clients daily. Only accept shift you can 100% fulfill.

We are always open to feedback on how we can currently improve our new employee experience. Feel free to click the button below to fill out a quick survey about your experience! If you are not interested, scroll down and provide your supervisor with the attendance code.

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In order to complete the module please provide your supervisor with the attendance code:

5115

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